I. Utilizing a Strategic Frame of Reference
- Being a Strategic HR Leader
- Drafting Your Team’s Mission
- The Two Key Business Objectives
- Everybody Has a Customer
- HR Providing Greater Value
- Utilizing a SWOT and Then Applying a Filter
- Completing Your Team’s Customer Report Card
- Utilizing an I/P Matrix
- Five Most Important Dimensions of HR Service
- Drafting Your Team’s Vision
II. Aligning Your HR Processes with Your Business’ Strategy
- Organizational Success Factors – with Samples
- Employee Competencies – with Samples
- Utilizing Your HR Processes to Achieve Your OSFs through Employee Competencies
III. Developing an Organizational Succession Plan
- Succession Planning Defined - Why Bother?
- Career Planning Interviews
- Performance Management – Identifying Promotability and Readiness
- Assessment Instruments
- GE 9-Box Grid
- HiPo Development Interventions
- Talent Review Meetings
- Stay Interviews
IV. Utilizing Metrics to Gauge Your HR Processes
- Benefits of HR Metrics and Dashboards
- What is Measurement
- Determining What to Measure Within HR
- Five Ways to Measure Any HR Process
- Ten HR Metrics That Impact Your Business’ Strategy
V. Three Questions Defining Your Success at Aligning Your HR Processes