Knowing how what to measure, how to measure it, what the data says where you are now, where you want to be in the future, deciding when the future really is and how to get there are all very complicated decisions. Wrong decisions can destroy a business.
Learn why it is so important to never make costly incorrect decisions and more importantly how to make sound decisions leading to job stability and company profitability.
Michael Mathe has personally assisted well over 400 organizations over the past 25 years with certification to the ISO 9001 series family of standards including ISO 9001, AS9100, IATF 16949, ISO 13485, ISO 14001, and ISO 45001 each of which includes major sections on the gathering and use of data. Successful registration includes the need to establish and use these KPIs to identify and act upon necessary process improvements within your business operations.
By ALAN GOLDEN
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