The way you write and respond to emails and other documentation reveals much about your credibility and professionalism. It can make a difference between someone understanding your point of view, and agree with you, or not. It can also make the difference between someone interpreting your message the way you intended, and completely misunderstanding you. Enhancing your credibility through written communication requires developing a reader-centered style that compels the reader to take action, whether it is through email or written proposals.
Business Writing for Results helps you learn how to confidently communicate via writing, to successfully achieve your goals.