HIPAA 2020: Texting, Emailing, and Personal Devices - New Guidance

Each year, healthcare organizations are finding that cell phones are more essential than ever before for maximizing employee efficiency and patient connectedness. Join our live webinar to understand how you and your organization can employ cell phones for increased efficiency without leaving your team exposed to legal risk. In this webinar, we will

  • Discuss the OCR increase in HIPAA enforcement
  • Review the ways your staff may be using cell phones that introduces risk to patients and your organization
  • Consider the best option for a phone service provider moving forward
  • Explore ways to train staff members who will be using cell phones at work
  • Decide which uses of cell phones should be permitted by employees of different types of organizations
  • Cover the essentials you need to include in your HIPAA policy concerning smartphone access and usage
  • Plan an efficient way to implement new training and policy on the use of cell phones and HIPAA throughout your organization
Webinar Jan 01 2026, Thursday 01:00 PM EDT 60 Minutes Basic Level Code: GRC0000340

  • Data Sharing
  • Updates for 2020
  • Business Associate Agreements
  • Call Logs and PHI
  • Texting and PHI
  • BYOD
  • VOIP
  • Additional Security Measures
  • Doctors and Texting
  • HIPAA Policy for Cell Phones

  • Practice Managers
  • Any Business Associates who work with Medical Practices or Hospitals (i.e. Billing Companies, Transcription Companies, IT Companies, Answering Services, Home Health, Coders, Attorneys, etc)
  • MD’s and other Medical Professionals
  • Compliance Director
  • CEO, CFO
  • Privacy Officer
  • Security Officer
  • Information Systems Manager
  • HIPAA Officer
  • Chief Information Officer
  • Health Information Manager
  • Healthcare Counsel/lawyer
  • Office Manager

Do you use a phone to schedule or screen patients? Are you checking your work email on your cell phone? If you said “yes” to either of these questions, then you need to make sure you’re using your phone in a HIPAA compliant way. How do you do so? We will review the steps you can take together so you can lower your organization’s risk of legal challenges long-term. Between texting and mobile applications, understanding how to use your smartphone responsibly is necessary for smart healthcare practice in regard to the HIPAA Privacy Rule.

MICHAEL C. REDMOND
MICHAEL C. REDMOND

Dr. Michael C. Redmond, PhD is Consultant, Speaker, and Author. Her certifications Include MBCP, FBCI, PMP, CEM ISO 27001 Lead Implementer and Lead Auditor, as well as many other ISO certifications. Michael also conducts ISO Certification Implementation and Audit Training for PECB. Michael is the Chapter President for Association of Contingency Planners Eastern Great Lake Chapter and an active member of ISSA. She has consulted in the area of Cyber Security for clients in the areas of Healthcare, Insurance, Financial, and Manufacturing. Her projects have included SIEM Security information and event management which is Combining software products and services combining security information management (SIM) and security event management (SEM) (CSIRT) which is Cyber Security Incident Response Programs, Plans, Playbooks, Training, and Testing Audit of CSIRT programs and documentation Information Security Programs and Implementation Michael has consulted in the fields of Business Continuity and Disaster Recovery in the areas of Healthcare, Insurance, Financial, Manufacturing, Education, and Government.

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