Tracking down the cause of non-compliance can be a time-consuming and challenging task. However, in a compliant laboratory, there are numerous records covering everything done within the laboratory. These records are a coordinated and interlocking system that can be a key tool in finding specific root causes. This webinar will describe the approach and provide some examples of how to do it.

When non-compliance occurs with the method, the possible root causes are numerous. Finding the actual cause can be time-consuming and stressful. Using both scientific and operational clues can help pinpoint the root causes in a faster and valis way.

Proper laboratory information is rich in facts that help identify the root causes of a problem (non-compliance event). Date and times can be matched to the event/ Changes in operation, such as a repair or maintenance of an instrument or using a different lot number of a solvent, which can give an idea of what symptoms match those seen. Some examples will be provided, as well as how to use other expected symptoms to corroborate the root cause.