Writing Effective Emails

Get Practical Tips to Write Purposeful, reader-focused Emails, and Respond to Them Effectively. Have you ever received those emails with endless and useless lists of recipients? Did you ever have to struggle to go through overlong, cryptic prose with the twisted logic of an email, only to realize later that the message sent to you doesn’t concern you or your business? Did you have to suffer one of those bizarre or puzzling formatting, smileys or emoticons?

Well, there are problems in email communication - and they have led executives in concluding that staff email is sometimes used inappropriately - either as an excuse to avoid communication personally or as a weapon to assault readers, staying at a safe distance. For effective email writing, you have to start from the premise that email is writing, and it requires attention to the language standards, especially when it comes to the workplace.

This webinar focuses on the biggest challenges faced by employees who have to saunter through hundreds of emails every day. The speaker gives you concrete suggestions on effective email writing and on how you can respond to them accurately. The session will then concentrate on the practical remedies to set incomplete, purposeless, insensitive, and unorganized messages right, so that the emails become deferential, thorough, reader-focused, and easily scanned. The session will discuss the steps to deal with an email. Lastly, the speaker will provide guidelines to manage the email system to check critical emails when there is a dire need for high-quality communication.

Webinar Nov 10 2025, Monday 01:00 PM EDT 60 Minutes Basic Level Code: GRC0000301

  • How to manage emails efficiently and accurately
  • Major email writing mistakes identified and corrected
  • How to write reader-focused and purposeful mails
  • How to keep a balance of content and context in emails
  • How to employ these key aspects of email to improve clarity and response rates
  • How to employ a comprehensive checklist that ensures quality control on the most important emails
  • How to use a recognizable, standard structure for easy reading
  • Ensuring your emails are respectful and actionable

Anyone looking to take their email writing skills to the next level.

As we shift our communication channels from teleconferencing and face-to-face meetings, we rely more and more on the Internet and Intranet. That means many of your correspondents know you mainly by your e-mail traffic. As you drive along the information highway, there are rules of the road that help you get your message to others quickly, succinctly, and clearly. Follow those rules and your thoughts arrive safely, disregard them and your messages are just more verbal wreckage along the road. This webinar will show what the rules are and how to use them to write effective e-mails.

DEV STRISCHEK
DEV STRISCHEK

A frequent speaker, instructor, advisor and writer on credit risk and commercial banking topics and issues, Dev is principal of Devon Risk Advisory Group and engages in consulting, speaking and training on a wide range of risk, credit, and lending topics. As former SVP and senior credit policy officer at SunTrust Bank, Atlanta, he was responsible for developing, implementing, and administering credit policies for SunTrust's wholesale lines of business--commercial, commercial real estate, corporate investment banking, capital markets, business banking and private wealth management. He also spent three years as managing director and credit approver in SunTrust's Florida commercial lending and corporate investment banking areas, respectively. Prior to SunTrust, Dev was chief credit officer for Barnett Bank's Palm Beach market. Besides stints at other banks in Florida, Missouri, and Ohio, Dev's experiences outside of banking include CFO of a Honolulu construction company, combat engineer officer in the U.S. Army, and college economics instructor in Hawaii, Missouri, and Florida. A graduate of Ohio State University and the ABA Stonier Graduate School of Banking, he earned his M.B.A. from the University of Hawaii. Dev serves as an instructor in the ABA’s Stonier Graduate School of Banking and the American Bankers Association's (ABA) Commercial Lending. He has also taught at the Florida RMA (Risk Management Association) Chapter Commercial Lending School, the Southwest Graduate School of Banking in Texas, and the Wisconsin School of Banking.  His school, conference, and workshop audiences have included participants drawn from the ABA, RMA, OCC, Federal Reserve, FDIC, FFIEC, SBA, the Institute of Management Accountants (IMA) and the AICPA. Dev has written about credit risk management, financial analysis and related subjects for the ABA's Commercial Insights, the Risk Management Association's RMA Journal, and other business professional journals. He is the author of Analyzing Construction Contractors and its related RMA workshop. A past national chair of RMA and former Florida Chapter president, Dev served as a member of the RMA Journal's advisory board and he has consulted on credit risk issues with banks in Morocco, Egypt, and Angola through the US State Department's Financial Service Volunteer Corps (FSVC).  He represented the banking industry on the Private Company Council (PCC) of the Financial Accounting Standards Board where the PCC reviews proposed and existing generally accepted accounting principles and recommends changes to GAAP that accommodate the needs of privately held companies.

  • 90 Mins | Nov 06, Thu , 01:00 PM EDT

In light of recent legislation changing the Internal Revenue Code, many accountants are realizing they are not quite "up...

DEV STRISCHEK By DEV STRISCHEK

  • 60 Mins | Nov 11, Tue , 01:00 PM EDT

Successful credit risk management relies on a strong credit culture to support and execute strategies and policies. In t...

DEV STRISCHEK By DEV STRISCHEK

  • 60 Mins | Nov 13, Thu , 01:00 PM EDT

Financial institutions are often faced with handling consumer disputes of ACH debits; many situations aren’t cover...

DEV STRISCHEK By DEV STRISCHEK

  • Oct 27, Monday | 01:00 PM EDT | 75 Mins

Tattoos were always associated with sailors, marines, and bikers. Not today. Over the past few decades, there has been r...

  • Oct 27, Monday | 01:00 PM EDT | 60 Mins

This webinar is for you if you ever find yourself in a difficult emotional situation where a cool head is necessary. Th...

  • Oct 27, Monday | 08:12 PM EDT | 90 Mins

Nisi earum est dicta ab perspiciatis expedita sint. Sint voluptatem deserunt autem rerum quia possimus ea asperiores. Fa...

By